Refund policy
Return & Refund Policy
At Regal Grain, all sales are final. We do not accept returns or offer refunds on any purchase, including change of mind, incorrect size, or personal preference after delivery.
Exception Damaged or Defective Items: If your order arrives visibly damaged or defective due to a manufacturing fault, please contact us within 24 hours of delivery via WhatsApp with clear photos/video of the issue. Valid claims will be reviewed on a case-by-case basis for a replacement (subject to stock availability). No cash refunds will be issued under any circumstance.
By placing an order with Regal Grain, you acknowledge and agree to this policy.